Aura Review 2024: A Trustworthy Identity Theft Protection Offer With All-in-One Coverage

May 2024 · 12 minute read
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  • Aura Identity Theft Review
  • Aura Identity Theft Plans
  • Aura Identity Theft Features
  • How Much Does Aura Cost?
  • How to Buy Aura
  • How Aura Compares to Its Competition
  • Frequently Asked Questions
  • How We Evaluate Identity Theft Protection Companies
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    Identity theft is often a crime of opportunity, with thieves targeting those most vulnerable. Reducing the risk of identity theft will go a long way to avoiding identity theft entirely. You can set up complex passwords for each online account you own, shred sensitive documents before throwing them away, or sign up for an identity theft protection service. 

    Aura is one of the best identity theft protection services with some of the lowest prices in the industry. Read on to see what Aura offers and how it compares to its competitors.

    Aura – All-In-One ID Theft Protection Learn more On Aura's website Aura Aura – All-In-One ID Theft Protection Insider’s Rating A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star 4.6/5 Icon of check mark inside a promo stamp It indicates a confirmed selection. Perks Info icon 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase by calling us at 1-855-712-0021. If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date).

    Try risk free with our 60-day money-back guarantee. 24/7 customer support included with all plans.

    Fees

    $12 monthly or $108 annually

    ProsConsInsider’s Take

    Aura ID Theft Protection offers comprehensive identity protection at some of the best prices on the market, which should be expected from one of the services we included in both our credit monitoring and identity theft protection guides.

    Product DetailsShow Pros, Cons, and More chevron down icon An icon in the shape of an angle pointing down.

    Aura Identity Theft Review

    Aura offers comprehensive identity protection at some of the best prices on the market, which should be expected from one of the services we included in both our best credit monitoring services and best identity theft protection services guides.

    While we like Aura's three-bureau credit monitoring and antivirus security, what really stood out to us is Aura's White Glove fraud resolution. If your identity is stolen as an Aura customer, an Aura White Glove agent will help you create a plan to prevent additional damage and recuperate losses. 

    With only one plan available, you'll get everything Aura has to offer when you sign up. This is a double-edged sword, especially for people who only want light identity theft protection. If you just want some light credit monitoring and dark web monitoring without anything else, you'll find cheaper options with identity protection services that have various tiers of protection.

    That said, Aura is one of the more affordable identity theft protection services on the market. It offers a 60-day money-back guarantee, 14-day free trial, and couples and family plans.

    To top it off, Aura has a fairly well-reviewed mobile app. Its android app has an average rating of 4.5 stars across 4,750 reviews while its iOS app has an average of 4.6 stars across 13,500 reviews. It also earned accreditation and an A+ rating from the Better Business Bureau, though customers didn't rate Aura nearly as well, giving it an average for 1.25 stars out of five across 16 reviews. Its average rating on Trustpilot is much more favorable, receiving an average of 4.7 stars across 472 reviews.

    Aura Identity Theft Plans

    While most identity theft protection services offer plans based on the level of protection they offer, Aura has one plan with the same level of protection. The only exception is the Aura Family plan, which includes parental controls not included in the individual or couple plans.

     Aura IndividualAura CoupleAura Family
    Members includedOne memberTwo membersFive members, unlimited children
    Identity theft insurance$1 million$2 million ($1M per adult)$5 million ($1M per adult)
    White Glove Fraud ResolutionYesYesYes
    24/7 Customer supportYesYesYes
    Anti-Virus10 devices20 devices (10 per adult)50 devices (10 per adult)
    VPN10 devices20 devices (10 per adult)50 devices (10 per adult)
    Safe browsing10 devices20 devices (10 per adult)50 devices (10 per adult)
    Online account monitoringYesYesYes
    SSN and personal info monitoringYesYesYes
    Spam call and junk mail removalYesYesYes
    Home title and address monitoringYesYesYes
    Criminal and court records monitoringYesYesYes
    Credit monitoringYesYesYes
    Credit lockYesYesYes
    Bank account monitoringYesYesYes
    Financial transaction monitoringYesYesYes
    Monthly credit scoreYesYesYes
    Annual credit reportsYesYesYes
    Parental controlsNoNoYes

    Aura Identity Theft Features

    Seeing all these features at once can be a lot to digest, so let's unpack some of Aura's offerings.

    White Glove Fraud Resolution

    White Glove Fraud resolution is a key feature for Aura and its sister service, Identity Guard. The service provides a White Glove case manager to help you recover your identity if you're the victim of identity theft. With this manager, you can create a plan to recuperate any losses due to identity theft and limit the risk of future instances of theft.

    Credit monitoring and credit reports

    If an identity thief obtains your Social Security number, they will usually try and use it to borrow money under your name. It's important to catch any instances of identity theft early to mitigate damage. Aura reviews your credit report from the three major credit bureaus — Experian, Equifax, and TransUnion — and notifies you of any changes it detects. Unlike other identity theft protection services that reserve tri-bureau monitoring for their more expensive tiers, Aura provides monitoring from the three bureaus in its single plan.

    Aura also provides annual credit reports from the three major credit bureaus, but consumers can access a free credit report from each of the credit bureaus weekly. You can access these credit reports from AnnualCreditReport.com.

    Note: On top of credit monitoring, Aura also provides your Equifax credit score.

    Dark web and criminal activity monitoring

    Dark web monitoring and criminal activity monitoring are two of the services that most identity theft protection services perform that are hard to replicate on your own. Criminal activity monitoring scans public records for your information, indicating criminal identity theft. Dark web monitoring searches for your personal information exchanging hands on the dark web. Aura folds this service into its personal information monitoring.

    Cybersecurity features

    Aura's toolbox of cybersecurity features includes antivirus software, a VPN, and password manager and vault. These are features not often seen among identity protection services, especially not at Aura's price point.

    Parental controls

    The only feature that's exclusive to Aura's family plan, this service gives parents control over their kids' devices with screen time limits and internet usage tracking. Parents can also block and filter content for their children. For parents with kids who play video games, Aura also offers monitoring for in-game voice and text chat.

    One notable exclusion in Aura's coverage for parents is the lack of social media monitoring.

    How Much Does Aura Identity Theft Protection Cost?

    Since Aura offers one protection plan, its price tiers only change based on how many people sign up for identity protection. The displayed price on Aura varies based on how you access its website. Listed below are the best prices we found.

     MonthlyAnnually
    Individual$12$108
    Couple$20$204
    Family$30$300

    Note: Prices may vary depending on how you access Aura. We've been able to find monthly prices as low as $12 for individual plans, but we've also found prices as high as $15 monthly.

    How to Buy Aura Identity Protection

    When you sign up for Aura, you can usually find a discount floating around. You can try searching for "Aura discount," which will often yield a better deal than if you click Aura's "Pricing" tab.

    Usually, you'd have to choose between plans that vary in protection and pricing, but your plan with Aura depends on who you want to cover. Once you make your choice and get started with the sign-up process, you'll have to be prepared to input the following information:

    You'll need to decide if you want to pay monthly or commit to the annual billing cycle, which will save you money but locks you into the service.

    After you've completed your account, your 14-day free trial will commence. If you signed up for the annual membership, you'll have 60 days to cancel the service for a refund.

    Note: Your 60-day refund window begins at the start of the service, not the end of the 14-day trial. 

    Compare Aura Identity Theft Protection

    Aura offers some of the strongest identity protection for some of the lowest prices on the market. For one, its one of the cheapest plans that offers tri-bureau credit monitoring, which is usually reserved for some of the most expensive services.

    Compared to the other identity theft protection services included in the best identity theft protection services, Aura stands out as one of the cheapest service. 

    CompanyMonthly subscription costAnnual subscription cost
    Aura All-In-One$12$108
    Norton 360 with LifeLock Select$9.99 (first year)$99.99 (first year)
    IdentityForce Ultra Secure+Credit$29.95$299.50
    Identity Guard Ultra$29.99$179.88
    IDShield 3 Bureau Plan $19.95N/A
    PrivacyGuard Identity Protection$9.99N/A
    Complete ID$13.99 or $8.99 based on Costco membership typeN/A

    Note: Complete ID is potentially the cheapest service, but you must pay for an Executive Costco membership to qualify for the lowest price, which costs $120 annually. 

    Aura vs. LifeLock by Norton

    The most noticeable difference between Aura and LifeLock is that Aura offers one plan at $12, the same price as LifeLock Standard, its cheapest plan at $11.99. In Aura's one plan, you get identity theft monitoring, tri-bureau credit monitoring, identity theft recovery services, and even some device and online safety software. 

    To get the same level of security with LifeLock, you have to subscribe to its most expensive plan, which costs $34.99 monthly. Even then, you still wouldn't get the same level of cybersecurity as you would Aura unless you sign up for Norton 360 with LifeLock, which made our guide on the best identity theft protection services.

    Read our LifeLock review here.

    Aura vs. IdentityForce

    At their best, Aura and IdentityForce both offer comprehensive identity protection with cybersecurity features and tri-bureau monitoring. However, Aura's best is much cheaper than IdentityForce's, costing less than half than IdentityForce UltraSecure+Credit.

    IdentityForce does have some notable benefits. For one IdentityForce offers a 30-day free trial and a pro-rated refund for unused services. Notably, IdentityForce also offers a credit score simulator which roughly predicts how certain actions may affect your credit score.

    Read our IdentityForce review here. 

    Aura Identity Theft Protection Frequently Asked Questions (FAQ)

    Does Aura offer a trial period? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

    Yes, Aura offers a 14-day free trial period for you to test out its services before committing to Aura. You also have 60 days to cancel Aura and receive a refund. 

    Can I cancel Aura? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

    Yes, you can cancel Aura. There is a 60-day money-back guarantee on Aura annual plans. If you signed up for a free trial, your 60 days start on the day your trial began. 

    How can I contact Aura customer service? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

    You can contact Aura by calling 833-552-2123 or by emailing support@aura.com.

    Does Aura offer antivirus protection? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

    Yes, Aura offers extensive antivirus protection such as anti-ransomware, anti-spyware, and anti-adware.

    Why You Should Trust Us: How We Evaluate Identity Theft Protection Companies

    Most identity theft services follow the same tiered pricing system, offering more features for more money. Because these companies also offer similar services for their premium service, we rate companies based on what they offer at what price point. Along the way, we note exceptional inclusions and exceptional exclusions. We pay particular attention to public records and dark web monitoring as those services are difficult to replicate on your own.

    Using these criteria, Aura stands above other identity theft protection services by including every feature it offers in a single plan with a low price. You don't need to upgrade for more protection or downgrade for a more reasonable price.

    While this is our primary consideration when we rate identity theft protection companies, we also look at a company's Better Business Bureau rating to see how responsive it is to its customers. We consider aspects such as return policies and free trial offerings.

    You can find our full explanation on how we rate identity theft protection services

    Associate Editor at Personal Finance Insider Paul Kim is an associate editor at Personal Finance Insider. He edits and writes about credit scores, debt, and identity theft. When he's not writing, Paul loves cooking and eating. He hates cilantro. Read more Read less

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